We offer active and competent support in tenders for all aspects of infrastructural facility management. Especially in the field of building cleaning and security services, you benefit from our solid expertise. We know what is required by law and can look back on many years of experience. We will be happy to help you draw up a tender that will ultimately secure the services you need.
In addition to our two main areas of expertise, building cleaning and security services, we offer advice on the tendering and awarding of the following infrastructural services: Street cleaning, winter services, janitorial services, grounds maintenance, reception and porter services, catering services and laundry services. In the following sections, we explain the services in more detail.
The service descriptions
A building cleaning or security service, like other services, should be economical. In addition, their structure and the necessary work must be presented to the client in a transparent and comprehensible manner. Extensive and exhaustive service descriptions serve as a basis for this. We at SCHUHEN Consulting create comprehensive service descriptions according to the common guidelines for service providers in the field of building cleaning or security services, which exactly represent the required requirements and thus serve as a basis for an efficiently designed tender.
The tender and procurement
A number of criteria have to be taken into account for a legally compliant award procedure. Tenders are sometimes very complex and extensive. For example, the conditions of application, the description of services, the invitation to submit a bid including a transparent calculation are minimum requirements that must be met. The presentation of suitability and evaluation criteria is indispensable, and the award procedure itself must be formulated comprehensibly and completely.
We prepare tender documents in accordance with the current legal situation. Our many years of experience have made us experts in the industry. Together with you, we define the relevant contents and compile the necessary documents for your tender in a legally secure manner. Of course, your specifications and requirements will be taken into account, you will receive the services you need after the procedure.
A well-founded invitation to tender is also advantageous for private clients. This allows you to compare offers under the same conditions and select the most economical offer – which is also the most favorable in the long term.
The evaluation criteria
In addition to price, we also take other criteria into account. We make sure that as many meaningful and testable factors as possible are included in the final evaluation. In addition to sustainability, we also pay attention to job-related quality assurance, take into account productive work input and the necessary support time. Our own evaluation matrix makes our selection transparent.
The change of service provider
If the service provider changes after a tender, disputes quickly arise regarding the object at the time of handover. Existing defects are denied, as are inadequate services during the final cleaning. We conscientiously take care of the correct documentation of the building and create an illustrated handover protocol, so that reliable facts prove the actual condition. On the one hand, this serves to protect the new service provider and, on the other hand, as evidence in the case of demanded rework or claimed damages.
We would be pleased to inform you further in a personal conversation. We are your competence partner with many years of experience, please feel free to inquire with us without obligation!